FAQS
This page covers the most common questions about fit, shipping, and orders.
If you need help with anything else, reach out — we’re easy to find.
Email: complexapparelco@hotmail.com
Instagram: @complexapparelco
When will my order ship?
All pieces are made to order. Please allow 1–3 business days for production before your order ships.
How long does shipping take?
Orders ship from the USA.
- USA: 3–5 business days
- International: 9–14 business days
Shipping times may vary slightly depending on location.
Do you ship internationally?
Yes. We ship worldwide to all countries supported by our carriers. Available options will appear at checkout.
What is your return policy?
Because each item is made to order, we’re unable to accept returns or exchanges for sizing errors.
If your item arrives damaged or defective, we’ll replace it at no cost — just contact us.
What size should I choose?
Most pieces are designed with an oversized fit.
Check the size chart on each product page for exact measurements.
If you’re between sizes or unsure, we recommend sizing up.
If you want a regular fit, we recommend sizing down.
